Effective Date: July 2026

At Phenomenal Milestones Cleaning Service, we strive to make scheduling simple while protecting the time reserved for each customer. This Deposit Policy explains when a deposit is required and how it is applied.

No Deposit Required

No deposit is required for the following services:

Standard Cleaning

Weekly Recurring Cleaning

Bi-Weekly Recurring Cleaning

Monthly (Every Four Weeks) Cleaning

25% Booking Deposit Required

A 25% booking deposit is required to reserve an appointment for:

Deep Cleaning

Move-In Cleaning

Move-Out Cleaning

Post-Construction Cleaning

Large Commercial Cleaning Projects

Specialty Cleaning Services

How Your Deposit Works

Your deposit:

Reserves your appointment date and time.

Is credited toward your final invoice.

Confirms your scheduled service.

May be transferred one time if you reschedule with at least 24 hours' notice.

Non-Refundable Deposits

Your booking deposit is non-refundable if:

You cancel with less than 24 hours' notice.

You do not keep your scheduled appointment (no-show).

We cannot perform the service because access to the property was not provided at the scheduled time.

Rescheduling

If you need to change your appointment, please contact us as soon as possible.

Appointments rescheduled with 24 hours' notice or more may transfer the deposit to one new appointment date, subject to availability.

Remaining Balance

Any remaining balance is due immediately upon completion of the cleaning service unless other payment arrangements have been approved in advance.

Accepted Payment Methods

We accept:

Cash

Cash App

Credit & Debit Cards

Approved Business Checks

Questions?

If you have questions about our Deposit Policy, please contact us.

Phenomenal Milestones Cleaning Service

Phone: (334) 471-6060

Email: [email protected]

Business Hours

Monday–Friday: 8:00 AM – 4:00 PM

Saturday: By Appointment Only

Sunday: Closed