Deposit Policy
Effective Date: July 2026
At Phenomenal Milestones Cleaning Service, we strive to make scheduling simple while protecting the time reserved for each customer. This Deposit Policy explains when a deposit is required and how it is applied.
Deposit Required
A $15 deposit is required to secure all appointments.
Your appointment is not confirmed until the deposit has been received.
How Your Deposit Works
Your deposit:
- Secures your appointment date and time.
- Is applied toward your final service total.
- Confirms your scheduled service once received.
- May be transferred one time if you reschedule with at least 6 hours' notice.
Non-Refundable Deposits
Your booking deposit is non-refundable if:
- You cancel less than 6 hours before your scheduled appointment.
- You request to reschedule less than 6 hours before your scheduled appointment.
If Phenomenal Milestones Cleaning Service cancels your appointment, you may choose to have your deposit refunded or applied to a rescheduled appointment.
Pricing
Final pricing is based on the property's size, condition, and requested services. Any price adjustments will be discussed before work begins.
Remaining Balance
Any remaining balance is due immediately upon completion of the cleaning service unless other payment arrangements have been approved in advance.
Accepted Payment Methods
We accept:
- Cash
- Cash App
- Credit & Debit Cards
- Approved Business Checks
Questions?
If you have questions about our Deposit Policy, please contact us.
Phenomenal Milestones Cleaning Service
Phone: (334) 471-6060
Email: [email protected]
Business Hours
Monday–Friday: 8:00 AM – 4:00 PM
Saturday: By Appointment Only
Sunday: Closed
By booking an appointment, you acknowledge that you have read and agree to this Deposit Policy.