This FAQ section is designed to provide you with clear answers to common questions about my cleaning services. Whether you're curious about pricing, scheduling, or what to expect during a clean, you’ll find all the info you need to make your experience seamless and stress-free. If you still have questions, don’t hesitate to reach out—I’m here to help!

Yes. We provide free estimates for all residential and commercial cleaning services. Contact us by phone, email, or through our website to request your free estimate.

We proudly serve:

Montgomery, AL

Pike Road, AL

Prattville, AL

Millbrook, AL

Wetumpka, AL

Hope Hull, AL

Surrounding communities

I offer four cleaning services: Standard Cleaning, Deep Cleaning, Move-In/Move-Out Cleaning, and Recurring Cleaning. Recurring visits are available weekly, bi-weekly, or monthly. Call (334) 471-6960 for a free estimate and help choosing the right service.

No. As long as we have approved access to your property, you do not need to be present during the service.

Yes. We bring our own professional cleaning products and equipment. If you prefer that we use your products, please let us know before your appointment.

Residential cleaning starts at $110. The final price depends on the size of your property, its condition, and the type of cleaning requested. We provide free estimates before service.

Yes. A $15 deposit is required to secure every cleaning appointment and is credited toward your final service total. Your appointment is confirmed once the deposit is received. With at least 4 hours’ notice, the deposit may be transferred to one rescheduled appointment. The deposit is non-refundable for cancellations with less than 4 hours’ notice or no-show appointments.

We accept:

Cash

Cash App

Credit & Debit Cards

Approved Business Checks

Payment is due upon completion of service unless other arrangements have been approved in advance.

Please call (334) 471-6960 at least 4 hours before your scheduled appointment to cancel or reschedule. Your $15 deposit may be transferred to one rescheduled appointment when at least 4 hours’ notice is provided. Cancellations with less than 4 hours’ notice, late rescheduling requests, and no-show appointments forfeit the $15 deposit. If Phenomenal Milestones cancels, you may choose a deposit refund or apply the deposit to a rescheduled appointment.

Your satisfaction is important to us. If you believe an agreed-upon area was missed, please contact us within 24 hours. We'll review your concern and, when appropriate, return to address the missed area at no additional labor charge.

Yes. We offer Saturday appointments by appointment only.

Call (334) 471-6960 or email [email protected] to request a free estimate. You can also use the estimate form on the Contact page. Tell me your service type, property size, location, and preferred cleaning date.

Absolutely! I can focus on particular areas, such as kitchens, bathrooms, or any other spaces that need extra attention.

Yes, I offer weekly, bi-weekly, and monthly cleaning plans based on your preferences.

Please tell us about pets before your appointment, including escape risks, behavior concerns, and known product sensitivities. Keep pets in a separate secure room that is not being cleaned, an appropriate crate or enclosure, or safely off-site. Customers arrange pet supervision; cleaning does not include pet care. Keep pets away from products, equipment, wet floors, and freshly treated surfaces until areas are dry and product-label ventilation, rinsing, or re-entry instructions have been followed. No cleaning product is assumed safe for every animal or use. If conditions are unsafe or a pet is loose, cleaning may be paused while a safe arrangement is made. See the Pet Protection During Cleaning section in our Terms & Conditions for full details.

The duration depends on the size and condition of the space, but most cleaning jobs take a few hours.

No, I bring all the necessary cleaning supplies and equipment to ensure a thorough, professional clean.

You can easily reach out to me via phone or email to schedule a cleaning at a time that works for you.

Standard Cleaning, Deep Cleaning, Move-In/Move-Out Cleaning, and Recurring Cleaning. Recurring schedules are available weekly, bi-weekly, or monthly. The work is tailored to your property and agreed priorities.

Monday–Friday: 8:00 AM–4:00 PM. Saturday: by appointment only. Sunday: closed. Call (334) 471-6960 to discuss availability.

Contact Us

Phenomenal Milestones Cleaning Services

Phone: (334) 471-6960

Email: [email protected]

Call for a Free Estimate

Business Hours


Monday–Friday: 8:00 AM – 4:00 PM

Saturday: By Appointment Only

Sunday: Closed